FAQ's

While designing our plunge system we wanted to beat the outrageous pricing of competitors around the $5k-$6k range but not sacrifice the quality of the chiller and tub in the $2k range. We understand the importance of delivering top-notch quality while still maintaining a competitive price, which is why we have made it a priority to include premium features at an affordable cost.

All Plunge systems are backed by a comprehensive one-year warranty, ensuring your peace of mind and satisfaction with your purchase. This warranty covers any manufacturing defects or malfunctions that may occur during the first year of use. If you encounter any issues with the tub, simply reach out to our dedicated customer support team, and we will be ready to assist you. Our goal is to provide you with a high-quality and durable product that withstands regular use. Rest assured, with our one-year warranty, you can relax and enjoy the benefits of your inflatable cold tub, knowing that we have you covered.

Here at Penguin Pod we provide free shipping to the lower 48 states. Due to the overwhelming demand for our premium cold plunge systems, all orders are professionally manufactured within 3-4 weeks for top quality. Rest assured, we are working diligently to deliver your order promptly. The typical delivery time frame is 7 business days after the shipment of your order, however, please note that delivery times may vary.

For your peace of mind, we include a tracking number with every order, allowing you to monitor its progress every step of the way!

We value your support and are committed to providing you with the best cold therapy experience possible. Thank you for choosing Penguin Pod, owned and operated by first responders, as your trusted source for wellness and recovery

The plunge system is engineered to efficiently cool down to as low as 37 degrees and up to 105 degrees Fahrenheit in just 3-4 hours, depending on the ambient temperature. Our advanced cooling system continuously works to rapidly lower the temperature of the water, allowing you to enjoy the invigorating benefits of cold therapy in a relatively short timeframe. Get ready for a refreshing and rejuvenating experience that is definitely worth the wait.

Yes! The plunge system is designed to provide versatility for outdoor use by being weatherproof. However, it is crucial to protect the system from extreme weather conditions for optimal performance and longevity. To preserve the system, we advise sheltering the tub from direct sunlight and avoiding exposure to sub-freezing temperatures. By considering these precautions, you can experience the benefits of cold therapy in different weather conditions while maintaining the integrity of your system.

The plunge system is designed to be super low maintenance, allowing you to focus more on enjoying the benefits of cold therapy. To keep the system in good condition, it is important to replace water filters periodically and cycle the water according to usage. Experience the convenience of a low-maintenance cold therapy solution with the PenguinPod

The frequency of water changes in the plunge system depends on the level of use. With light use, typically 1-2 dips a day, the water should be changed approximately every 2-3 months due to the efficient ozone and sediment filters. However, for more frequent use, such as 3+ dips a day, it is recommended to change the water every 1-2 months to maintain optimal water quality.

The plunge Tub and Barrel we offer is constructed from the same durable material used in high-quality stand-up paddle boards, guaranteeing its lasting durability. It is specifically designed to provide a stable and secure experience during your cold therapy sessions, easily supporting your full body weight. With its engineered strength, you can have peace of mind knowing that this tub will withstand regular use without any issues.

Installing the plunge system is a breeze! The simple system takes about 15 minutes to set up with everything you need right out of the box.

We have multiple sizes and options. We have had athletes 6'3 - 250lbs fit in all 3 plunges.

The XL barrel and Tub can comfortably fit 2 people at once

No! To maintain the longevity of our chiller's inner components, it is advised to refrain from using chlorine in our systems.

Please reach out to us directly with your situation and we will do our best to assist with your issue.

Our number one priority is your satisfaction with our product. Do not hesitate to reach out to info@thepenguinpod.com